- General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you.
- Delivery Location
We deliver worldwide. Please ensure full and clear recipient’s address and contact information are provided upon delivery arrangement.
- Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order. Business days mean Monday to Friday, except holidays. Please note we do not ship on Saturdays and Sundays. Please contact us at [email protected] to arrange for product delivery.
The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
- Shipping Costs
Shipping costs are based on the quantity of your order and delivery country. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to package that contains less than 20 boxes of products.
Sales and Clearance taxes are charged according to the province or territory to which the item is shipped, and they are bear by the recipient.
- Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [email protected]
- Questions
If you have any questions about the delivery and shipment of your order, please contact us at [email protected]
