- INTRODUCTION
- This Privacy Policy describes how SuperLife World Sdn. Bhd. (referred to herein as “SuperLife”, “us”, “we” or “our”) and it’s affiliates collects, processes, uses and discloses your personal data, which will assist you in making an informed decision before you provide us with any of your personal data.
- We may update this Privacy Policy from time to time without any prior notice. When we make any material changes to our Privacy Policy, we will notify you on our website, or by other reasonable means. You may determine if any such revision has taken place by referring to the date on which this Privacy Policy was last updated. Your continued use of our services constitutes your acknowledgment and acceptance of such changes.
- Where this Privacy Policy appears in a national language or any other language other than the English language, in the event of any inconsistencies between the English version and the alternate language version, the English version will prevail, save and except in jurisdictions where it is a legal requirement for the national language to prevail.
- PERSONAL DATA COLLECTION
- In this Privacy Policy, “personal data” refers to any data, whether true or not, about an individual who can be identified: (a) from that data, or (b) from that data and other information to which SuperLife World has or is likely to have access.
- Depending on the nature of your interaction with us, the personal data which we may collect, process, use and disclose includes but is not limited to:
- Personal details (such as your name, identity card number or passport number, gender, nationality, date of birth and marital status);
- Contact information (such as your address, billing address, delivery address, email address, and telephone number);
- Financial information (such as your credit card numbers, debit card numbers, and bank account information);
- Profile information (such as your username, password, Independent Business Owner’s number, and order history).
- By clicking “Agree” and providing us with your personal data, you consent to our collection, processing, use and disclosure of your personal data for the purposes and usage that have been notified to you in this Privacy Policy and/or by any other means as communicated by us through the online or offline medium (“Consent”), and in accordance with the terms of this Privacy Policy.
- In addition, in order to comply with legal and regulatory obligations, to protect SuperLife Worldl’s assets and employees / external contractors and specifically to ensure that SuperLife World can comply with trade control, anti-money laundering and/or bribery and corruption laws and other regulatory requirements, we carry out screening on our Independent Business Owner on a periodic basis. This screening takes place against publicly available or government issued sanctions lists and media sources.
- This data may include personal data regarding suspected and actual criminal behaviour, criminal records or proceedings regarding criminal or unlawful behaviour but only for the purposes of ensuring SuperLife World ‘s compliance with legal and regulatory obligations and / or to the extent permitted or required by local law, all of which are included in the subject matter of the Consent.
- The screening does not result in any automated decision making in relation to the counter-parties or potential counter-parties.
- As we rely on the personal data provided by you, please ensure that your personal data is current, complete, and accurate. If there are any changes to your personal data, please log in to Member’s Backoffice to do the changes update.
- We will not collect, process, use or disclose your personal data unless you have been notified of the purposes and usage for which your personal data is collected, and you consent to the collection, processing, use and disclosure of your personal data for those purposes.
- Depending on the nature of your interaction with us, we may collect, process, use and disclose your personal data, for any or all of the following purposes:
- Verifying your identity;
- Processing your application and/or transaction with us;
- Processing payment or credit transactions;
- Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
- Managing your relationship with us (including responding to, handling, and processing your queries, requests, complaints, and feedback, which could involve the disclosure of personal data to bring about delivery of the same);
- Conducting investigations relating to fraud, unlawful activity, omission or misconduct, whether relating to your use of our services or any other matter arising from your relationship with us;
- Sending you marketing information about our goods and services, including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes, and other promotions;
- Requesting feedback or participation in surveys, as well as conducting market research and/or analysis for statistical, profiling or other purposes for us to review, develop and improve the quality of our products and services;
- Complying with any applicable laws, regulations, rules, codes of practice, or guidelines issued by any governmental and/or regulatory bodies (including but not limited to assisting in law enforcement and investigations conducted by any governmental and/or regulatory authorities);
- Transmitting to any unaffiliated third parties including our third-party service providers (e.g. payment service providers, data hosting providers) and agents, and relevant governmental and/or regulatory authorities, for the aforementioned purposes;
- Any other incidental business purposes related to or in connection with the aforementioned purposes.
- If you intend to join us as an Independent Business Owner in Malaysia, please note that we are required under Section 83A(1) of the Malaysian Income Tax Act 1967 to keep and retain information on the commission paid to you and shall make it readily accessible to the Inland Revenue Board of Malaysia (“IRBM”). In order to do so, the IRBM has confirmed that we will need to obtain the NRIC numbers and/or the relevant identification numbers of our Independent Business Owner.
- Consistent with the practices of the various inland revenue or income tax departments of any jurisdiction involved, where there is a legal requirement for us to make available or submit to such department’s information or relevant identification information of you at any stage, then you hereby consent for such collect, process, use or disclose your personal data.
- Data collected for the purposes stated above is necessary for us to provide our goods and/or services to you. It is therefore obligatory for you to provide us with the requested data, failing which we may not be in a position to provide our goods and/or services to you.
- We shall seek your consent before we collect any additional personal data and before we use your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
- When you give us personal data or information about another person, you confirm that they have: –
- authorised you to act and receive any data protection notices on their behalf; and
(ii) consented to SuperLife World in processing their personal data.
- ACCESS TO YOUR PERSONAL DATA
- Subject to certain exceptions under the applicable Data Privacy Laws, you may request to us to provide you with the personal data which we hold about you or information about the ways in which we collect, process, use or disclose your personal data by contacting us at [email protected]
- MISCELLANEOUS
- If you have any enquiries or feedback on our personal data protection policies and procedures, you may contact us at [email protected]
- This Privacy Policy applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
