Refund/Exchange Policy
- Goods sold are non-refundable.
- If you received incorrect items, missing items, or damaged/defective items during delivery, you may be eligible for an exchange within 14 days of receiving your item.
Defective/damaged items and incorrect items can only be exchanged with the same item or correct item (subject to stock availability).
- To be eligible for an exchange, your item must be unused and in the same condition that you have received it. It must also be in its original packaging. We would require visual proof (picture) of the damage/defect during your first inspection of the. All damaged / incorrect items must be returned to SuperLife in order to be eligible for an Exchange.
Please email [email protected] to initiate the exchange with the subject: EXCHANGE OF PRODUCT. Our customer service representative will assist you with the Exchange and guide you through the process.
